Jane Hanson
Practitioner member

Jane joined Nationwide Building Society in January 2018 and in September 2019 was appointed as Chief People Officer, leading the people and culture experience across all colleagues.

Prior to Nationwide, Jane was Chief People Officer for Yorkshire Building Society and it was here that Jane developed her understanding of mutual organisations and the different cultural response which emerges from the fundamentals of organisation design. Jane also spent 13 years at HSBC Group, where she was HR Director for First Direct and also spent time in business leadership roles such as Customer Experience and Branch Network leadership.

On joining the BSB Jane said ‘I am delighted to continue the contribution Nationwide Building Society has made to BSB in being a founding member, in addition to bringing my passion on deeply understanding industry and organisation culture in effecting positive change for the benefit of colleagues’ working experience as well as customer and member outcomes’.