october, 2019

01oct12:30 pm3:00 pmBSB knowledge-sharing: the role of Internal Audit in assessing and reporting on culture and behaviour in banking12:30 pm - 3:00 pm


Event Details

Managing organisational culture is an important board and senior management responsibility, and Internal Audit has a key role to play in providing boards with the assurance that measures put in place to manage behaviour and culture are working.

In 2017 we brought together Internal Audit professionals from across our member firms to explore how they were considering or responding to this challenge.

Two years on, it seems an appropriate time to revisit this theme and see what has been learned and what has changed. In a BSB-facilitated knowledge-sharing seminar under Chatham House Rule, three senior speakers from Internal Audit at BSB member firms will lead the discussion and share the different approaches that they have been pioneering within their teams.They will be joined by Dr Ian Peters, Chief Executive of the Chartered Institute of Internal Auditors, who will give his perspective on the role of Internal Audit in assessing and reporting on culture.

Areas for discussion will include:

  • how the firms’ approaches have evolved two years on;
  • case studies on what has worked well and what could have worked better;
  • in-house and external tools and resources, such as the BSB Assessment;
  • incorporating behavioural science to understand the drivers of culture;
  • approaches and challenges to auditing culture globally; and
  • effective reporting and making recommendations for intervention.


  • David Abbotts, Global Head of Regulatory Compliance, Legal, Conduct and Culture Audit at HSBC
  • Nicola Baillie, Senior Audit Manager, People and Culture at Lloyds Banking Group
  • Manjyot Bhambra, Manager, Behavioural Risk Team at RBS
  • Dr Ian Peters MBE, Chief Executive, Chartered Institute of Internal Auditors


This is event is by invitation and for BSB members only. To find out more about BSB membership, please visit Membership or contact membership@bankingstandardsboard.org.uk.


(Tuesday) 12:30 pm - 3:00 pm


Central London