november, 2017

07nov8:30 am5:00 pm3rd Annual Culture and Conduct Forum8:30 am - 5:00 pm


Event Details

The 3rd Annual Culture and Conduct Forum for the financial services industry will analyse how firms can address the contributory forces that determine the make-up of their culture so that they can produce better cultural outcomes for customers, investors, creditors, shareholders and to public authorities in respect of the public interest. The Forum will cover:

  • Getting to grips with culture
  • Building a culture of continuous improvement
  • Strengthening governance frameworks to mitigate misconduct risk
  • Spotlight on corporate culture: the role of investors
  • Ticking outside the box: how to drive true accountability
  • Diversity and reaping the benefits of an inclusive culture
  • Reform of the Corporate Governance Code
  • Lessons from the Netherlands
  • Whistleblowing and encouraging a ‘speak-up’ culture
  • Lessons from other industries
  • Mapping outcomes: why culture matters for customers, clients and the wider society, and how banks can win trust and loyalty through new services and innovation
  • Global view of conduct in financial services

BSB CEO Alison Cottrell will give a keynote address and speak on the panel on the topic of building a culture of continuous improvement. Board members James Bardrick and Saker Nusseibeh will also attend, speaking on whistleblowing and the role of investors, respectively.

Other speakers include:

  • John Sutherland, Senior advisor, Financial Conduct Authority
  • Lord Cromwell, Co-Chair, All-Party Parliamentary Group on Fair Business Banking
  • James Bardrick, CEO, Citi UK & Board Member, Banking Standards Board
  • Anthony Belchambers, Chairman, Saxo Capital Markets; Non-Executive Director, Westpac Europe
  • David Berman, Partner, Latham & Watkins
  • Sir Win Bischoff, Chairman, JP Morgan Securities and Chairman, Financial Reporting Council
  • Lord Blackwell, Chairman, Lloyds Banking Group
  • General Sir Nicholas Carter, Chief of the General Staff, UK Army
  • Edward Bonham Carter, Vice Chairman, Jupiter Asset Management
  • Alison Cottrell, Chief Executive, Banking Standards Board
  • Frans de Weert, Head of the Expertise Centre, Dutch Authority for the Financial Markets
  • Sally Dewar, International Head of Regulatory Affairs, JP Morgan
  • Suvro Dutta, Partner, KPMG
  • Sir Robert Francis QC, Chairman, UK government whistle blowing review
  • Fiona Fry, Partner, KPMG
  • Andy Griffiths, Executive Director, Investor Forum
  • Jessica Ground, Global Head of Stewardship, Schroders
  • Tim Howarth, Partner, KPMG
  • Vivian Hunt, Managing Partner, UK and Ireland, McKinsey & Company
  • Stephen Jones, Chief Executive, UK Finance
  • Peter Montagnon, Associate Director, Institute of Business Ethics
  • Saker Nusseibeh, Chief Executive, Hermes Investment Management
  • Michael Roemer, Group Head of Compliance, Barclays
  • Katarina Rosen, Global Head of Culture & Ethics, Credit Suisse

See the full event programme, confirmed speakers and details of how to book on the City & Financial website at

Download the BSB flyer



(Tuesday) 8:30 am - 5:00 pm


Grange City Hotel

8-14 Cooper's Row, London