This article was written by Sir Brendan Barber, Chair of the Advisory, Conciliation and Arbitration Service (Acas) and Deputy Chair of the BSB.How do we assess the resilience of our workforce as a whole; and what can we do to encourage the collective healing needed...
Read MoreThis article (the second in the series on our behavioural trial on speaking up) is being published from the BSB by a guest writer, HSBC UK Retail Branch Manager, Natasha Moore.Now, how do you condense a fifteen months’ cultural change program into a small blog? The answer is, with...
Read MoreOn 25 June 2020, the BSB held a virtual discussion with Sir Brendan Barber, Chair of the Advisory, Conciliation and Arbitration Service (ACAS) and Deputy Chair of the BSB, and Susan Clews, CEO of ACAS on workforce resilience. Employees in financial services, as elsewhere, have had to...
Read MoreGender equality, diversity and inclusion is one of the areas highlighted in the results of the BSB’s annual culture Assessment as in need of further understanding and improvement, and in particular in investment banking. In 2021, the BSB will run a ethnography training and solutions design...
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This article is being published from the BSB by a guest writer, HSBC Head of UK Employee Insights and Engagement, Helen Smith.As a member firm of the BSB, we participate in the annual BSB assessment which looks at our competence, culture and engagement as told by...
Read MoreDavid Best is Morgan Stanley’s EMEA Deputy Chief Operating Officer, a role he has held since 2013. David joined the Firm in 1997 and was promoted to Managing Director in 2012.David is a qualified Chartered Accountant and holds a number of board appointments, both internally...
Read MoreThis article was written by Rick Borges, BSB Head of Assessment (UK and International).Last year I had the opportunity to train and become one of four Mental Health First Aiders at the Banking Standards Board (BSB). I was already what some would call a ‘mental...
Read MoreOn 28 May 2020, the BSB held a virtual discussion, led by Paul Litchfield, Chair of the What Works Centre for Wellbeing. This roundtable (the latest in our very popular series of knowledge shares) focused on the challenges posed by the Covid-19 crisis to employees’ mental...
Read MoreThe BSB recently released the results of the fourth annual BSB Assessment; an exercise designed to inform, support and challenge banks and building societies committed to managing their cultures and raising standards of behaviour and competence across the sector. Our annual Assessment exercise reached over...
Read MoreThis essay was written by BSB Senior Behavioural Scientist Carol Franceschini and was originally published the FCA Discussion Paper on driving purposeful cultures.A consistent body of research from behavioural economics and psychology suggests that employees from various industries, including banking, care about more than just their pay; they also...
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