On 28 May 2020, the BSB held a virtual discussion, led by Paul Litchfield, Chair of the What Works Centre for Wellbeing. This roundtable (the latest in our very popular series of knowledge shares) focused on the challenges posed by the Covid-19 crisis to employees’ mental...
Read MoreThe BSB recently released the results of the fourth annual BSB Assessment; an exercise designed to inform, support and challenge banks and building societies committed to managing their cultures and raising standards of behaviour and competence across the sector. Our annual Assessment exercise reached over...
Read MoreThis essay was written by BSB Senior Behavioural Scientist Carol Franceschini and was originally published the FCA Discussion Paper on driving purposeful cultures.A consistent body of research from behavioural economics and psychology suggests that employees from various industries, including banking, care about more than just their pay; they also...
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BSB Survey results in 2019 show little change for banks and building societies collectively, but considerable movement and difference between and within firms (including between the group of large, complex firms and that of smaller, less complex firms).28 January, 2020 -- The BSB today...
Read MoreThis article is being published from the BSB by a guest writer, Penrith Building Society CEO Tim Bowen. When I became CEO of Penrith Building Society in 2018 creating the right culture was a priority for me and, as a result, the Society has gone...
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On 14 January 2020, the BSB, Federal Reserve Bank of New York (FRBNY) and London School of Economics (LSE) held a seminar exploring the role of behavioural science in improving organisational culture within financial services firms.In this video, BSB Chair Dame Susan Rice and Federal Reserve...
Read MoreThis article is being published from the BSB by a guest writer, Hermes Investment Management CEO Saker Nusseibeh.As I reflect on the extraordinary decade we have just experienced, what stands out is just how pervasive the effects of the Global Financial Crisis have been. Over...
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From all of us at the BSB, I’d like to wish you a healthy and prosperous new year.It’s been a great privilege for me to have been part of the BSB’s journey since the outset, as a member of the BSB Board and now its...
Read MoreThe leading academic on speaking up, the role of leaders and the power of the messenger. This is our interview with Elizabeth Morrison.Elizabeth Morrison, a leading organizational behaviour scholar and expert on the topic of speaking up, is a Professor of Management and Organisation at...
Read MoreOne of the core purposes of the Certification Regime is to foster high standards of governance, accountability and professionalism. As an organisation established to help raise standards of behaviour and competence in banking, the BSB has spent the last four years working with member firms...
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