The 3rd Annual Culture and Conduct Forum for the financial services industry will analyse how firms can address the contributory forces that determine the make-up of their culture so that they can produce better cultural outcomes for customers, investors, creditors, shareholders and to public authorities in respect of the public interest. The Forum will cover:

• Getting to grips with culture
• Building a culture of continuous improvement
• Strengthening governance frameworks to mitigate misconduct risk
• Spotlight on corporate culture: the role of investors
• Ticking outside the box: how to drive true accountability
• Diversity and reaping the benefits of an inclusive culture
• Reform of the Corporate Governance Code
• Lessons from the Netherlands
• Whistleblowing and encouraging a ‘speak-up’ culture
• Lessons from other industries
• Mapping outcomes: why culture matters for customers, clients and the wider society, and how banks can win trust and loyalty through new services and innovation
• Global view of conduct in financial services

BSB CEO Alison Cottrell will give a keynote address and speak on the panel on the topic of building a culture of continuous improvement. Board members James Bardrick and Saker Nusseibeh will also attend, speaking on whistleblowing and the role of investors, respectively.

Other speakers include:

• John Sutherland, Senior advisor, Financial Conduct Authority
• Lord Cromwell, Co-Chair, All-Party Parliamentary Group on Fair Business Banking
• James Bardrick, CEO, Citi UK & Board Member, Banking Standards Board
• Anthony Belchambers, Chairman, Saxo Capital Markets; Non-Executive Director, Westpac Europe
• David Berman, Partner, Latham & Watkins
• Sir Win Bischoff, Chairman, JP Morgan Securities and Chairman, Financial Reporting Council
• Lord Blackwell, Chairman, Lloyds Banking Group
• General Sir Nicholas Carter, Chief of the General Staff, UK Army
• Edward Bonham Carter, Vice Chairman, Jupiter Asset Management
• Alison Cottrell, Chief Executive, Banking Standards Board
• Frans de Weert, Head of the Expertise Centre, Dutch Authority for the Financial Markets
• Sally Dewar, International Head of Regulatory Affairs, JP Morgan
• Suvro Dutta, Partner, KPMG
• Sir Robert Francis QC, Chairman, UK government whistle blowing review
• Fiona Fry, Partner, KPMG
• Andy Griffiths, Executive Director, Investor Forum
• Jessica Ground, Global Head of Stewardship, Schroders
• Tim Howarth, Partner, KPMG
• Vivian Hunt, Managing Partner, UK and Ireland, McKinsey & Company
• Stephen Jones, Chief Executive, UK Finance
• Peter Montagnon, Associate Director, Institute of Business Ethics
• Saker Nusseibeh, Chief Executive, Hermes Investment Management
• Michael Roemer, Group Head of Compliance, Barclays
• Katarina Rosen, Global Head of Culture & Ethics, Credit Suisse

See the full event programme, confirmed speakers and details of how to book on the City & Financial website at www.cityandfinancialconferences.com/cultureconduct2017

Download the BSB flyer