ASSESSMENT RESULTS 2019

BSB Survey scores by characteristic 2016 – 2019
BSB survey scores characteristics 2019

Interpreting our charts

Presented above is the distribution of overall firm scores for each of the nine characteristics being assessed. We have presented the 2016, 2017, 2018 and 2019 results alongside each other to allow for direct comparison.

ACCOUNTABILITY

Willing to accept responsibility
Q15 ‘In my experience, people in my area clearly understand the behaviour that is expected of them’
Q16 ‘I believe senior leaders in my organisation take responsibility, especially if things go wrong’
Q17 ‘I see people in my organisation turn a blind eye to inappropriate behaviour’
Q18 ‘I see people in my organisation try to avoid responsibility in case something goes wrong’
Q19 ‘I feel comfortable challenging a decision made by my manager’

NEXT SECTION: COMPETENCE